Patient info and fees
Know what to expect,and what it costs.
GP consultations are bulk billed for eligible patients with a valid Medicare card. New patients are welcome. Here is everything worth knowing before you visit.
Will my visit be bulk billed?
Choose the closest match. This is a guide, and reception will always confirm any cost before your appointment.
What is your visit for?
- Usually bulk billed
- GP consult in the clinic
- Phone or video telehealth consult
- NIP vaccination
- Health assessment
- Mental health care plan
- Chronic condition management plan
- A fee applies
- Procedure (biopsy, ear flushing, excision)
- Non-NIP or travel vaccine
- Pre-employment check or work fitness form
- Driving medical
- Centrelink, carer, disability or NDIS form
- WorkCover or third-party claim
- I do not have a Medicare card
Not sure which one fits? Call reception on (07) 4527 1070.
Pick a visit type
Tap an option to see how it is billed.
GP consultations are bulk billed for eligible patients with a valid Medicare card.
Ask receptionWarwick Doctors is a Medicare Bulk Billing Practice. Our doctors do not charge out-of-pocket fees for consultations in person, by phone or by telehealth video, NIP vaccinations, health assessments, mental health care plans and GP chronic condition management plans, for eligible patients with a valid Medicare card.
- Medical procedures, including biopsies, ear flushing and excisions
- Non-NIP vaccinations
- Pre-employment checks
- Driving medicals, commercial and non-commercial
- Work clearance and fitness forms
- Centrelink, carer allowance, accessible parking and multi-purpose taxi forms
- Disability allowance forms, including NDIS
- Services for all non-Medicare entities, including WorkCover
Fees are payable at the time of your consult by cash, credit card or EFTPOS. Reception will tell you the amount before your appointment, so there are no surprises.
The official Medicare Bulk Billing Practice mark comes from the Australian Government’s Bulk Billing Practice Incentive Program. It shows the practice bulk bills eligible patients for GP services.
Your first visit, made simple.
Arrive at least five minutes early so reception can register you, or complete the new patient form online first. You can ask about MyMedicare at the same time.
- BookOnline with HotDoc or call reception.
- Complete the formOnline before you come, or at reception.
- Arrive five minutes earlyWith your cards ready.
Health assessments, complex problems, skin lesion removal and more than one concern need extra time. Ask for a longer appointment when you book.
Pack for your visit
0 of 6 ready
All set. See you on Albion Street.
Appointments and cancellations.
How booking works, how long appointments run, and what happens if you cannot make it.
Our practice is appointment based, and we also welcome and accommodate walk-in patients. New patients are always welcome.
Please arrive at least five minutes before your first consultation, or complete our new patient form online before you come in.
Standard consultations are up to 15 minutes.
Health assessments, complex medical problems and removal of skin lesions all need extra time. If your visit covers more than one concern, let reception know when you book so we can allow a longer appointment.
Our doctors aim to keep waiting times as short as possible, but delays may occur.
Telehealth by phone or video is offered under some circumstances. Please call (07) 4527 1070 to check whether it is available for you.
When you book an appointment, that time is reserved for you. Missed appointments and late cancellations can stop other patients from getting the care they need.
If you cannot attend, please call reception or cancel through HotDoc as early as possible.
This policy takes effect from 27 October 2026.
A $30 Did Not Attend fee may apply if you:
- do not attend a confirmed appointment without giving the required notice
- cancel or reschedule within the late-cancellation period, and the appointment cannot reasonably be offered to another patient
The DNA fee is an administrative charge and is not eligible for a Medicare rebate. Fees are not applied automatically and may be reviewed based on individual circumstances.
We understand that unexpected situations happen, including medical emergencies, sudden illness, hospitalisation and family emergencies. If you could not attend for reasons like these, please contact reception. Your situation will be reviewed, and the fee may be waived where appropriate.
Where a DNA fee is outstanding, online booking through HotDoc may be temporarily restricted until it is resolved. You can still contact us directly to discuss your appointment needs, arrange payment or ask for a review.
Outstanding administrative fees will not stop you from getting medical attention. Patients who need urgent care are managed in line with our clinical triage procedures.
Reminders may be sent as a courtesy. You are still responsible for attending your confirmed appointment or giving the required notice to cancel.
Our cancellation policy is designed to improve appointment availability, reduce waiting times and give more patients the chance to access care. Thank you for helping us provide accessible healthcare to the Warwick community.
Care, results and communication.
After hours help, results, records and support with language.
If you need urgent medical care while we are closed, call Hello Home Doctors on 13 41 00. Booking lines are open from 6:00 PM to 8:00 PM on weekdays, from 1:00 PM Saturday until 8:00 AM Monday, and all day on Sundays and public holidays.
For health advice any time, call healthdirect on 1800 022 222.
In an emergency, call 000. The nearest emergency department is Warwick Hospital, 56 Locke Street, Warwick.
A follow-up appointment is usually needed to receive your results. Telephone advice is only given if your doctor has authorised it. We will try to contact you about any urgent results.
Scripts and referrals need a consultation so your GP can review your care. GP consultations are bulk billed for eligible patients with a valid Medicare card.
Electronic medical information is sent in an encrypted format using secure messaging software. Printed medical information is posted by tracked mail and marked confidential. Results and correspondence are always forwarded to the relevant doctor.
We only send patient information by email if it is securely encrypted. We do not accept patient enquiries or requests by email, and we do not send patient information to personal email addresses.
If you need help with communication, such as an interpreter, please tell reception when you book or arrive. A phone interpreter may be available, and doctors can use the free TIS National service for Medicare-funded consultations.
For an Auslan interpreter, book online with NABS or call 1800 246 945.
Our GPs also speak Hindi, Urdu, Punjabi and Sindhi.
Ask reception and we will request your records from your previous practice. Some practices charge for transferring records, and where they do, that fee applies.
Ask reception for the COVID-19 vaccination consent form and information on preparing for your vaccination.
Strengthen your care with MyMedicare.
We invite all existing and new patients who consider us their preferred practice to register. It is free, voluntary and you can change your mind at any time.
MyMedicare is a free, voluntary patient registration model from the Australian Government. It lets you register with your regular general practice and choose your preferred GP and providers, strengthening the relationship between you, your GP and the team at Warwick Doctors.
The key benefits are better access, better continuity of care and better planning. Eligible registered patients can also access longer telehealth consultations with their usual GP.
Registration is not compulsory, you can leave at any time, and it does not affect your Medicare rights or benefits.
You need a Medicare card or DVA Veteran Card. Most patients also need at least two face-to-face visits with the practice in the last two years, though exemptions apply in some circumstances. Ask our team if you are unsure.
Your rights, privacy and feedback.
Ask reception and we will print the policy you need.
- PDFPrivacy of personal health information
- PDFYour rights as a patient
- PDFSocial media policy
- PDFNon-English speaking patient policy
Printed copies are available at reception.
We collect and handle your personal and health information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our privacy policy explains how your information is used, stored and protected.
We aim to give every patient careful, unhurried attention. If you are unhappy with any part of our service, please let us know so we can do better. Talk to reception or ask for the Practice Manager, or put your concerns in writing. We will acknowledge your complaint, look into it and let you know the outcome.
If you are still not satisfied, you can contact the Office of the Health Ombudsman (Queensland) on 133 OHO (133 646).
Useful health resources.
Trusted Australian information for you and your family. Links open in a new tab.
- Australian Immunisation Handbookimmunisationhandbook.health.gov.au
- Immunisation, Department of Healthhealth.gov.au
- Allergy (ASCIA)allergy.org.au
- Diabetes Australiadiabetesaustralia.com.au
- Asthma Australiaasthma.org.au
- Cancer Councilcancer.org.au
- Heart Foundationheartfoundation.org.au
- Kidney Health Australiakidney.org.au
Patient questions, answered.
The questions reception is asked most. If yours is not here, call (07) 4527 1070.
Yes. Warwick Doctors is a Medicare Bulk Billing Practice. GP consultations are bulk billed for eligible patients with a valid Medicare card. Some procedures, forms and non-NIP vaccines attract a fee, and reception will confirm the amount before your appointment.
A fee is payable at the time of your consult. You may be able to claim it back through your private health insurance.
GP consultations are bulk billed for eligible patients with a valid Medicare card. Procedures, non-NIP vaccines, medicals, many forms and services for non-Medicare entities attract a fee.
No. WorkCover and third-party consultations attract a fee. Tell your employer, and bring their contact details and your claim number so payment can be arranged.
Fees are payable at the time of your consult by cash, credit card or EFTPOS.
Yes, new patients are welcome. Book online through HotDoc or call (07) 4527 1070, and arrive at least five minutes early for your first visit.
Photo ID, your Medicare card and any concession cards. A list of your medicines and any recent letters or results also helps.
Yes. Dr Pakeeza Salman, Dr Anum Uzair and Dr Rabab Askari are female GPs. Ask for any of them when you book, or choose them on HotDoc.
Yes. Tell reception when you book. A phone interpreter may be available, and our GPs also speak Hindi, Urdu, Punjabi and Sindhi.
Book online through HotDoc at any time, or call reception on (07) 4527 1070, Monday to Friday, 9:00 AM to 5:00 PM.
Telehealth is offered in some circumstances. Please call the practice to check whether it is available for you.
Tell reception what the visit is for when you book. Health assessments, complex problems, skin lesion removal and more than one concern usually need extra time.
Please call or cancel on HotDoc as early as you can, so we can offer your time to someone else. From 27 October 2026, a $30 Did Not Attend fee may apply to missed appointments without notice.
A follow-up appointment is usually needed. Telephone advice is only given if your doctor has authorised it, and we will try to contact you about any urgent results.
Yes. Scripts and referrals need a consultation so your GP can review your care, and GP consults are bulk billed for eligible patients.
In an emergency, call 000. For urgent after hours care, call Hello Home Doctors on 13 41 00. For health advice any time, call healthdirect on 1800 022 222.
Talk to reception or ask for the Practice Manager. If you are not satisfied, contact the Office of the Health Ombudsman (Queensland) on 133 646.
Yes. Ask reception and we will request your records. Some practices charge for transferring records, and where they do, that fee applies.
Stay connected.
FacebookClinic news, opening hours updates and vaccination reminders Google MapsHours, directions and photos
Book online with HotDocAny time, any day. New patients welcome.
Health JournalGeneral health reading from our GPs
Please do not send health details through social media. We do not give medical advice on social media or in messages. To talk about your health, call (07) 4527 1070 or book an appointment. In an emergency, call 000.
Know the cost before you come in.
Bulk billed GP consults for eligible patients with a valid Medicare card. Monday to Friday, 9:00 AM to 5:00 PM, 74–80 Albion St, Warwick.
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